Frequently Asked Questions

Why <span>itrust invest</span>?

itrust invest provides low-cost access to high quality investment funds, allowing you to easily establish up to 10 Beneficiary accounts for children and others. With 24/7 access to investing and withdrawals, valuation, reporting and the opportunity for family and friends to make one-off and regular contributions, itrust invest is a great way to establish the medium to long term future of those you care for.

Read more about us.

Who is the Investor in itrust invest?

The Guardian is the Investor in itrust invest and the legal owner of the investments across all the Guardian’s nominated Beneficiary accounts. Nominated Beneficiaries and Contributors/Gifters are not Investors in itrust invest. All Investor communication is channeled through the Guardian. Refer to the PDS

Who is in charge of the itrust invest account?

The legal owner of the itrust invest account is the Guardian who establishes the account. Each itrust invest account can have up to 10 Beneficiary accounts and the Guardian can also be a Beneficiary. Further information on the legal structure and operation of the Guardian account and Beneficiary account(s) is contained in the PDS.

How is an itrust invest account established?

To establish an itrust invest account the Guardian goes through the registration/identity verification process on the itrust invest platform. Each itrust invest account can have up to 10 Beneficiary accounts and the Guardian can also nominate themselves as a Beneficiary. Further information on the legal structure and the operation of the Guardian account and Beneficiary account(s) is contained in the PDS.

When can I start investing?

Once the Guardian has established the itrust invest account, the Guardian can start investing and to invite family and friends to invest in the Guardian’s Beneficiary accounts.

Create an Investment Account

How can I transfer funds to my investment account?

itrust invest uses Westpac Bank’s payment facilities which provide bank grade security to allow you to set up one off or regular investments from your bank account directly into Beneficiary accounts. Investments can be made on a 24/7 basis on the itrust invest platform and transfers usually take up to three business days to clear. Credit cards cannot be used as a source of funds to invest.

Get started today.

Are my investments safe?

Your investments are not held by itrust invest. They instead are protected at all times by an ASIC approved Custodian, Perpetual Corporate Trust Limited ACN 000 341 533 (AFSL 392673).

This means no-one else, including itrust invest, has access to your investments, and particularly that your investments are held separately from the operations of itrust invest. If anything were ever to happen to itrust invest, the Custodian would be able to return your investments to you.

As Custodian, Perpetual acts in accordance with a Custody Agreement with itrust invest. Perpetual will safe–keep the assets of itrust invest, collect the income of itrust invest’s assets and act on itrust invest’s directions to settle each of the investments of itrust invest. For more information about Perpetual’s role, please see the PDS.

Are there any risks associated with investing with itrust invest?

When investing with itrust invest you should understand:

  • Having long term investment goals is a solid approach to investing;
  • The value of your investments may rise and fall;
  • Investment returns will vary and historical returns may not be the same as future returns;
  • Returns are not guaranteed, and there is a chance you may lose money on any investment you make; and
  • Laws affecting your investment in a managed investment scheme may change over time.


For further information about our investment methodology and the risks associated with investing with itrust invest, please refer to the PDS.

Can I withdraw part or all of my investment?

You can withdraw all or part of your investment at any time. You log in to your account, view your dashboard, and click on the withdrawal option. It then normally takes up to five business days to deposit monies in your nominated bank account. For any assistance with withdrawals contact

Does it cost to withdraw or deposit?

You are free to boost your investment and withdraw funds at any time without charge. Further information on fees is contained here

What fees does itrust invest charge?

At itrust invest our philosophy is to make high-quality investments easily accessible and affordable to parents and Guardians around the country.

We don’t charge any fee for the initial setup of your account, nor do we charge brokerage fees on further contributions or withdrawals or exit fees.

To keep your Guardian and up to 10 Beneficiary accounts running smoothly 24/7 we do charge an Account Maintenance Fee of $3.50 per month or $35 paid annually. We don’t however charge the Account Maintenance Fee on Contributor accounts, or if someone wishes to provide a one-off Gift as a Guest.

The responsible entity for itrust invest (Stapleton Asset Management Limited) does charge an annual management fee of 0.3075% of funds under management to cover the costs of managing the itrust invest fund. There are also additional management expenses required to ensure the legal, regulatory, accounting, auditing, and banking compliance of the fund, which we estimate to be 0.415% of funds under management.

For more information, please review the PDS and visit our fee breakdown page here.

Can I use itrust invest outside of Australia?

To become an Investor in itrust invest you need to be a resident of Australia and satisfy our Investor registration and verification process. To send a Gift via itrust invest you need to have an Australian registered bank account.

What are the tax implications of investing in itrust invest?

An outline of the tax implications of investing in itrust invest is contained in the PDS. You should seek advice from your financial planner or accountant about how it affects you.

itrust invest makes distributions on an annual basis and distributions are reinvested in itrust invest. Where a distribution is made, the Guardian will receive a Distribution Statement which sets out the amount of the distribution and the tax nature of the distribution.

Investors also need to consider Capital Gains Tax (CGT) in periods where the Investor sells or transfers their investments. We are not able to provide a CGT calculation or report, however we can provide all transaction and distribution information to allow you, or your accountant, to calculate this.

Does a child or other Beneficiary need to have an account to receive a gift card or contribution?

No, you just need the email address of the person who will be the Guardian and who will manage the account. If the Guardian does not have an itrust invest account, the Guardian will need to establish an itrust invest account and redeem the gift card to the child’s Beneficiary account. If the Guardian already has an itrust invest account, the Guardian will redeem the gift card directly into the Beneficiary account or establish a Beneficiary account if the child or other Beneficiary is not already nominated as such.

Create a Giftcard

Do you need to know a child or other Beneficiary’s account details to send them a gift card?

No, you just need the email address of the person who is or will be the Guardian and who will manage the account.

Create a Giftcard

Active v Passive investing: What’s the Difference?

The main difference between actively managed and passively managed funds (also called index funds) is an actively managed fund attempts to exceed the performance of a particular benchmark (usually a stock index, such as the S&P/ASX 200 Index), whereas a passively managed fund is designed to match it.

To exceed the benchmark, active managers generally make more decisions about which stocks they allocate their funds to, compared to an index fund manager. In doing so, they may trade stocks more frequently. A passive manager, by contrast, usually doesn’t need to make as many decisions; they simply invest their funds in line with the relative weighting of the stocks in the benchmark index.

Management fees charged by an actively managed fund may be higher because the active manager regards itself as doing more work generally. Also, an active manager may earn a performance bonus if their fund’s financial return exceeds its benchmark by a particular amount.

Due to less work generally required of an index fund manager, their management fees are usually much lower. They usually don’t charge a performance fee as their philosophy is to simply invest their funds to match, not outperform, the index.

itrust invest believes, by partnering with high performing active fund managers, higher financial returns are more likely over the medium to long term, compared to investing in index funds.

For more information head to our blog.

How can I update my details?

You can log in online to the itrust invest platform and update your personal details and recurring gifts.

Didn’t find the answer you were looking for?